LOCAL DELIVERY - FLOWERS AND GIFTS
Your floral order can be delivered within Wairoa township on the same day if you contact bloom 'n loco with your order before 1:00pm on weekdays (excluding public holidays) We can usually deliver on Saturdays if you place your order before 11.00am. The Wairoa township delivery rate is $7.
RURAL DELIVERY - FLOWERS AND GIFTS
For rural areas, such as Frasertown, Tuai, Mahia, Nuhaka and NZ Post rural delivery areas you need to place your floral order before 2pm on the week day prior to the delivery day. The rural delivery rate is $15.
NATIONAL SHIPPING FOR ONLINE ORDERS
Our shipping rates for non floral items are for an economy tracked service. Let us know (make a note in the 'notes' during the checkout process) if you require urgent courier delivery. We will contact you with the cost of a courier service, calculated via Ratefinder on the NZ Post website.
Smaller items can be couriered in the North Island for less than $12. If you select a smaller item such as jewelry, lipstick, nail polish or an essential oil, our website will select a $5 shipping rate for you.
North Island - up to $240.99 - $12 shipping rate.
North Island over $250 and up to $600 qualifies for free shipping. Please contact us for shipping rates for purchases over $600.
South Island - up to $349.99 - $18 shipping.
South Island - over $350 and up to $600 qualifies for free shipping. Please contact us for shipping rates for purchases over $600.
SUNDAYS AND PUBLIC HOLIDAYS: We are closed on Sundays and Public Holidays. If you place an order at these times your order will be processed once we're back in the store on the following business day.
DELIVERY ADDRESS DETAILS: It is your responsibility to make sure you provide us with detailed and accurate delivery instructions. If the wrong delivery address is given we can re-deliver, but this will be at an additional cost to you.
DELIVERY ZONES: When placing your order please check the delivery area price and choose the appropriate shipping method. If you have selected the wrong one for where your delivery needs to go, we will contact you. We cannot complete a refund for change of mind regarding choosing the wrong delivery option.
DELIVERY TIME FRAMES: When receiving our orders we deliver as soon as we possibly can to the area you have selected. We will endeavor to deliver goods at the agreed delivery time but we will not be liable for late delivery. Late delivery does not entitle the purchaser to cancel the order. For urgent deliveries please phone us on 06 838 3040 or 0277 001 001. We will endeavor to assist you where possible.
DELIVERY INFORMATION - PLANTS
We currently dispatch orders on Monday, Tuesday and Wednesday each week. South Island orders and rural North Island orders are only dispatched on Monday and Tuesday so as to avoid orders being held at the courier depot over the weekend if a delay arises.
North Island orders may take up to 3 business days, South Island deliveries will take three - four days. If for a rural address please add an extra day. If your order hasn’t been received within this time frame, please contact us directly and we will track your order for you. Alternatively, you can use the tracking number provided in your order fulfillment email.
Our deliveries don’t require signature upon arrival, however if you anticipate that you may not be home, please advise a safe place for the courier to leave your parcel when placing your order online.
We can deliver to business and residential addresses butr we cannot ship to a PO BOX address.
RETURNS AND REFUNDS - PLANTS
Due to the fragile nature of plants your order cannot be exchanged or returned should you change your mind.
Our plants are carefully packaged to ensure they arrive at their destination in great condition. In the very rare instance that your plant is damaged in transit please send us photographic evidence of the damage, before opening the box, so that we can raise a claim with our courier company.
We are open Monday - Friday 8.30am - 5.00pm and Saturday 9.30am - 1.30pm.
We are closed for most public holidays.
phone 06-838-3040 or 0277-001-001
254 Marine Parade Wairoa 4108